CLS Money an award winning UK mortgage broker, is delighted to announce the appointment of Chloe Jarvis as Compliance Manager and Nicky Sheppard as Head of Client Relationship.
With over 18 years’ experience working within the financial services industry, Chloe has a solid understanding of the regulations that govern the industry and its commitment to delivering good customer outcomes. Within her new role, Chloe will take full ownership of the company’s compliance framework, working closely with both staff and CLS’ mortgage network, to ensure adherence by all parties at every stage of the customer journey.
Since joining CLS in September 2016, Nicky has been instrumental in developing CLS’ adverse team, building solid relationships with all applicable parties, and helping many customers to achieve their dreams of becoming homeowners. Having worked in various customer service roles for 6 years, Nicky is the ideal person to lead CLS’ Client Relationship Team (CRT) and ensure it continues to deliver the five star service its customers deserve.
Clayton Shipton, CLS said: ’’The rapid growth of the company over the past 12 months, and our commitment to delivering a high quality service to clients, has enabled us to make a number of developments within the business.
Chloe and Nicky have both made significant advances in their areas, and I am sure they will flourish in their new roles and help the company to continue to grow.”